Fulcrum
A Customer Success Specialist at a manufacturing software company guides customers through onboarding, implementation, and ongoing support, ensuring their success with the platform. The role involves training, troubleshooting, and collaboration with cross-functional teams to improve customer experience and product development.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2015
Fulcrum is cloud manufacturing software that connects shop floors to live data so manufacturers can make better decisions faster. It replaces legacy ERPs with a connected platform that centralizes production scheduling, shop‑floor tracking, quoting, inventory and quality workflows while surfacing real‑time analytics and dashboards. Built for machine shops and discrete manufacturers, the cloud‑native system offers web and mobile access, integrations with common business tools, and features aimed at reducing lead times, scrap, and administrative overhead.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fulcrum.
Fulcrum didn’t post a salary, so this is our estimate from similar listings.