About this role
The Launch Manager at Miter is responsible for overseeing the end-to-end onboarding process of customers, ensuring successful implementations from kickoff to go-live. This role involves migrating legacy data, configuring the Miter platform, training users, and resolving any blockers that arise during the implementation. The Launch Manager collaborates closely with cross-functional teams, including Sales, Product, Engineering, and Customer Success, to enhance customer experiences and streamline processes as Miter continues to scale.
Required Skills
- Implementation Management
- Customer Consultation
- Data Migration
- User Training
- Problem-Solving
- Stakeholder Management
- Project Coordination
- Agile Adaptability
- Clear Communication
- Detail Orientation
+4 more
About Miter
www.miter.comMiter is a comprehensive platform designed to streamline payroll, human resources (HR), expense management, and field operations specifically for the construction industry. By integrating HR, finance, and operations teams, Miter enables users to manage projects and payroll efficiently, providing tools to eliminate data silos and automate processes, thus enhancing productivity. The platform offers a unique approach to compliance, job costing, and employee management, promoting seamless collaboration and decision-making across various sectors within the construction field. Businesses can leverage Miter to build stronger teams, ensuring a smooth operational workflow in a typically complex industry.