Lead Customer Service Specialist

Vail Health Hospital(6 days ago)

OnsiteFull TimeMedior$46,240 - $63,820Customer Service

About this role

Vail Health is seeking a Team Lead in Customer Service to oversee call center operations, support staff, and resolve patient and insurance issues. The role involves coordinating team activities, managing workflows, and ensuring high-quality service. It offers an opportunity to contribute to a leading healthcare provider in a dynamic environment.

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Required Skills

Customer Service
Call Center
Cash Handling
Communication
Problem Solving
Team Leadership
Healthcare Systems
Insurance
Patient Accounts
Data Entry

About Vail Health Hospital

vailhealth.org

Vail Health is a regional health system serving the Vail Valley and mountain communities, operating a 24/7 hospital (with onsite heli-pad), urgent and emergent care, and a network of outpatient clinics. It provides a broad range of specialties including orthopaedics and sports medicine, cardiology, cancer care (Shaw Cancer Center), childbirth, surgery and plastics, physical therapy, endocrinology, and internal medicine. Focused on “compassionate care, exceptional outcomes,” Vail Health offers patient supports such as financial assistance and partners with affiliated programs and a foundation for community health and philanthropy.

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