GAIC Great American Insurance Company

Customer Service Lead

GAIC Great American Insurance Company(10 days ago)

RemoteFull TimeSenior$54,240 - $72,700Customer Service
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About this role

The company is seeking a remote Customer Service Lead in the Specialty Equipment Division to oversee a contact center. The role involves supporting customer service operations, handling inquiries, and ensuring effective team performance. It offers an opportunity to work in a supportive environment with comprehensive benefits.

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Required Skills

  • Customer Service
  • Communication
  • Data Entry
  • Call Center
  • Team Leadership
  • Documentation
  • Issue Resolution
  • Technical Proficiency
  • Time Management

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