Lead Customer Success Manager
AT&T(1 month ago)
About this role
Lead Customer Success Manager at AT&T serves as the primary post-sale consultative partner, leveraging deep industry and product knowledge to maximize customer satisfaction and product adoption. The role focuses on driving measurable business outcomes and strengthening long-term client relationships while supporting organizational transformation.
Required Skills
- Customer Relationship
- Product Expertise
- Strategic Recommendations
- Performance Tracking
- Training Delivery
- Upselling
- Cross-Selling
- Renewal Management
- Stakeholder Engagement
- Customer Adoption
Qualifications
- Bachelor's Degree (BS/BA)
- Certification (role dependent)
About AT&T
att.comShop deals on new phones, including iPhone 16 & Galaxy S25, unlimited data plans & AT&T Fiber. Get 24/7 support, pay bills, and manage your account online.
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