Growth Account Manager - Customer Success Manager
Simpro Software(2 months ago)
About this role
A Customer Success Manager at Simpro will act as a strategic partner for a portfolio of SaaS customers, driving product adoption, securing renewals, and identifying expansion opportunities. This hybrid Customer Success/Account Management role combines consultative customer engagement with commercial account growth responsibilities within a fast-growing SaaS company. The role involves collaborating with Sales, Product, Support, and Implementation teams to deliver value and influence product and process improvements.
Required Skills
- Customer Success
- Account Management
- Renewal Management
- Upselling
- Cross-Selling
- Consultative Sales
- Stakeholder Management
- Communication
- Product Adoption
- Technical Aptitude
+2 more
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