Lead Payments and Refunds Specialist

The Lead Payments and Refunds Specialist oversees daily payment posting and refund processing operations across all divisions, serving as the subject matter expert for payment reconciliation, patient credit balances, and refund management. The role provides guidance, training, and support to Payments and Refund Specialists while collaborating with billing, follow‑up, credentialing, and front office teams to ensure accuracy, compliance, and process improvement.