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Lead Product Designer at Zendesk - ApplyBlast

Lead Product Designer

Zendesk

1 month ago

3.7 on Glassdoor

Berlin, Germany

Hybrid

Full Time

Senior

0 applicants

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About this role

The Lead Product Designer on the AI Agents team at Zendesk shapes intuitive and trusted AI automation experiences to help businesses deliver exceptional customer service at scale. This role involves collaborating with cross-functional teams to translate complex technical capabilities into clear, configurable products that drive customer adoption. The position requires a strategic designer with expertise in generative AI and enterprise SaaS to establish reusable design patterns and optimize end-to-end user experiences.

Responsibilities

Lead end-to-end design for AI Agents experiences from discovery through launch
Partner with cross-functional teams to translate technical capabilities into customer experiences
Establish reusable design patterns and quality standards for consistent AI Agents experiences

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.