About this role
Lead Product Manager at Klaviyo drives strategy and ownership for a large, complex product area, owning work from vision through execution to deliver customer and business value. The role shapes the company platform at scale with an emphasis on technical proficiency and AI-enabled workflows. This is a hybrid position requiring three days per week in the Boston office.
Required Skills
- Product Strategy
- Technical Proficiency
- Roadmapping
- Cross-Functional Leadership
- Data Analysis
- Experimentation
- AI Integration
- Stakeholder Management
- Systems Thinking
- Customer Empathy
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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