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Lead Program Manager at NICE - ApplyBlast

Lead Program Manager

NICE

2 months ago

3.8 on Glassdoor

Sandy, Utah, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Lead Program Manager at NiCE is responsible for delivering CXone infrastructure and key initiatives across the marketplace. This high‑visibility role coordinates cross‑departmental project teams, drives planning and execution from concept to completion, and ensures transparency with executive sponsors. The position also manages release schedules, resource conflicts, and compliance to keep projects on time and within budget.

Responsibilities

Drive and coordinate cross‑department program initiatives from concept to completion
Collaborate with product management to translate market requirements into actionable work items
Manage release schedules and ensure delivery of features on time and within budget

Skills

Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Information TechnologyPMP certification

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.