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Lead Solution Engineer - Voice Solutions at Voya Financial - ApplyBlast

Lead Solution Engineer - Voice Solutions

Voya Financial

5 months ago

3.8 on Glassdoor

Florida

Onsite

Full Time

Senior

0 applicants

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About this role

A Lead Solutions Engineer at Voya acts as a senior technical authority for designing and implementing enterprise-grade voice and unified communications solutions. This role requires deep expertise in technologies like Avaya, Microsoft Teams Voice, and Genesys, while leading modernization initiatives and serving as a thought leader for voice strategy. The position involves close collaboration with customers and internal teams to deliver resilient, scalable architectures that align with business goals.

Responsibilities

Design and validate end-to-end voice and unified communications solutions
Lead technical discovery sessions to assess customer requirements
Oversee SBC architecture including configuration and security hardening
Support sales teams with RFP responses and technical demonstrations
Mentor junior engineers and contribute to internal knowledge development

Skills

Qualifications

BS in Computer ScienceBS in Engineering5-8 years professional IT experience5 years relevant technology experience

About Voya Financial

voya.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

2014

View Profile

We help individuals and employers clear a path to financial confidence with 401(k)s, 403(b)s, 457s, HSAs, FSAs, life, disability & voluntary insurance.