Lead Tech Support Specialist
Pennsylvania Housing Finance Agency
About this role
This role is responsible for overseeing the Service Delivery team, managing performance, mentoring staff, handling escalations for complex end-user issues, and collaborating on IT projects. It involves managing ticket systems, vendor relationships, and ensuring compliance with security and privacy standards.
Skills
Qualifications
About Pennsylvania Housing Finance Agency
phfa.orgPA Housing Finance Agency Official Website | Mortgage Loans; Homebuyer Counseling; Foreclosure Prevention; Rental & Senior Housing Opportunities; Call 1.855.827.3466
Recent company news
Yahoo FinancePennsylvania Housing Finance Agency awards low-income housing tax credits to new Tareen Development Partners project
Oct 14, 2025
Yield PROThe Pennsylvania Housing Finance Agency Announces $4.7M for Community Revitalization Fund Projects
Oct 7, 2025
Central Penn Business Journal$85M available for Pennsylvania affordable housing projects
Sep 17, 2025
MyChesCo$35M Housing Push Targets Homeless, At-Risk Renters Across Pennsylvania
1 month ago
Yield PROThe Pennsylvania Housing Finance Agency Announces $66.5M in Low-Income Housing Tax Credits for Affordable Multifamily Developments
Oct 15, 2025
About Pennsylvania Housing Finance Agency
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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