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Advanced IT Support Engineer at Waystar - ApplyBlast

Advanced IT Support Engineer

Waystar

1 year ago

4.2 on Glassdoor

Louisville, KY

Hybrid

Full Time

Senior

0 applicants

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About this role

The Advanced IT Support Engineer serves as a senior-level Tier 1 technician and technical leader in the Help Desk team, focusing on handling complex end-user support requests while mentoring junior technicians. This role ensures high-quality service delivery by triaging, documenting, and escalating issues effectively.

Skills

Qualifications

Certifications such as CompTIA A+Microsoft 365 Fundamentals

About Waystar

waystar.com

Headquarters

Louisville, Kentucky, United States

Company Size

1001-5000 employees

View Profile

Waystar’s cloud-based software provides end-to-end revenue cycle management solutions to simplify healthcare payments and accelerate financial results.