Lead Technical Account Manager (RCX/RCCC)
RingCentral
About this role
RingCentral is hiring a Technical Account Manager to serve as a trusted technical advisor for premium customers using its cloud communications, contact center, and AI solutions (including RingSense AI). The role focuses on owning post-sale customer relationships and deeply understanding customer environments to help them get the best performance and value from RingCentral’s platform. This position sits within RingCentral’s Global Service and Support organization and involves regular in-office collaboration.
Skills
Qualifications
About RingCentral
ringcentral.comRingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.
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About RingCentral
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$110k – $148k
per year