Technical Account Manager
DigiCert(20 days ago)
About this role
As a Technical Account Manager at DigiCert, you will serve as a trusted technical advisor and primary point of contact for high-value enterprise customers enrolled in Premium Support. This role involves delivering proactive support, leading issue management, and partnering with internal teams to ensure optimal customer outcomes while minimizing risk and maximizing the value of DigiCert solutions.
Required Skills
- Technical Support
- Account Management
- Customer Advocacy
- Problem-Solving
- Communication
Qualifications
- Bachelor’s Degree in Business
- 3+ Years in Customer Support
- Experience with Technical Products
About DigiCert
digicert.comIncapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.
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