Probe Group

Learning Development Director

Probe Group(1 month ago)

HybridFull TimeManager$114,243 - $149,753 (estimated)Human Resources
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About this role

The Learning and Development Manager at Probe Group leads the talent development function for the company’s call center operations, shaping learning strategy and program frameworks to support global client services. The role focuses on aligning training initiatives with business goals and ensuring programs meet regulatory and organizational standards.

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Required Skills

  • Strategic Planning
  • Instructional Design
  • E-Learning
  • LMS
  • Team Leadership
  • Stakeholder Management
  • Data Analysis
  • Change Management
  • Project Management
  • Compliance

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Qualifications

  • Bachelor's Degree
  • Master's Degree (Preferred)
Probe Group

About Probe Group

probe.group

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.

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