Learning Program Coordinator [Internship]

Gorgias

3 months ago

3.4 on Glassdoor

Paris, France

Hybrid

Full Time

Intern

1 applicant

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About this role

The Learning Program Coordinator (Internship) at Gorgias is responsible for designing engaging internal learning programs that enhance employee skills through micro-learning and digital resources, with a focus on AI and digital transformation. This role involves coordinating logistics for learning sessions, creating automated workflows for knowledge sharing, and measuring program effectiveness to drive continuous improvement. Additionally, the coordinator will develop scalable learning assets to facilitate easy access to information across the organization.

Skills

About Gorgias

gorgias.com

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.