Level 2 Service Analyst
College of the Holy Cross(13 days ago)
About this role
The Level 2 Service Analyst at Holy Cross provides technical support to the campus community, focusing on Windows and Mac platforms. The role involves troubleshooting, deploying hardware, and ensuring excellent customer service, with a focus on staying current with technological advances.
Required Skills
- Windows
- MacOS
- Endpoint Management
- Troubleshooting
- Hardware Support
- Software Support
- Deployment
- Customer Service
- Network Support
- Microsoft Intune
About College of the Holy Cross
holycross.eduHoly Cross is a private Jesuit liberal arts college in Worcester, Massachusetts that equips students to become skilled, discerning leaders who are prepared to thrive in any profession.
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