8a7883c696888d170196b126af333830
The Level I Technical Support Specialist provides first-line technical support for hardware, software, and network connectivity issues while delivering exceptional customer service. This onsite role in Jacksonville, FL, involves troubleshooting, documenting incidents, and escalating complex issues to senior engineers. The position is ideal for early-career IT professionals seeking to grow their technical expertise in a collaborative, fast-paced environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883c696888d170196b126af333830.