8a7883c696888d170196b126af333830
The Senior Escalation Technician serves as the highest level of technical escalation within the Support organization, resolving complex issues and providing advanced troubleshooting expertise. This role focuses on Microsoft 365 administration, Intune endpoint management, and security compliance while mentoring team members and driving technical excellence. The position involves leading major incident investigations, developing technical standards, and ensuring exceptional client experiences across various environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8a7883c696888d170196b126af333830.