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Licensed P&C Customer Success Representative at Thimble - ApplyBlast

Licensed P&C Customer Success Representative

Thimble

1 month ago

3.8 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

Thimble is seeking a licensed P&C Customer Success Representative to provide outstanding service to customers and brokers by answering questions, handling complaints, and troubleshooting problems. The role involves assisting prospective customers with insurance and underwriting questions, binding policies, and supporting broker sales and onboarding. The ideal candidate will handle a high volume of emails and chats while creating a positive experience for each customer.

Responsibilities

Provide outstanding customer and broker support via email, chat, and phone
Assist prospective customers with insurance and underwriting questions
Support new broker onboarding and ongoing broker relationships

Skills

Qualifications

Property & Casualty Insurance license

About Thimble

thimble.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2015

View Profile

Thimble is an online insurance provider that offers flexible, on-demand coverage for small businesses, freelancers, and contractors. Customers can buy policies by the job, month, or year and get instant quotes and certificates so they’re “on” when they’re working. Thimble covers 300+ professions with customizable, short‑term and longer‑term liability options and quick digital purchase and management. The company emphasizes speed, simplicity, and affordable pricing, with strong ratings from users.