Mainframe Support Engineer
Rocket Software(4 days ago)
About this role
A Technical Support Engineer at Rocket Software assists customers with complex questions related to their products, troubleshooting issues, and providing solutions. The role involves collaborating with internal teams, documenting support requests, and contributing to product knowledge bases. It offers opportunities to work with a range of technologies and support customers across various environments.
Required Skills
- Troubleshooting
- Customer Service
- z/OS
- Database
- Linux
- Windows
- Support
- Technical Documentation
- Networking
- Mainframe
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