Fiserv
As a Major Incident Manager at Fiserv, you will lead command and control operations for significant IT incidents within the FICC command center to minimize client impact. The role involves utilizing proprietary MIMIC tools for real-time documentation, conducting post-incident reviews, identifying process improvements, and collaborating with cross-functional teams during P3/P4 incidents. You will focus on safe service restoration and ensuring accurate tracking of infrastructure details and client impact.
Headquarters
Milwaukee, Wisconsin, United States
Company Size
10001+ employees
Founded
1984
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fiserv.
7% below the average for this role
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