Managed Reputation Specialist

Yext(4 days ago)

RemoteFull TimeJunior$50,027 - $67,505 (estimated)Customer Experience

About this role

Yext is seeking a candidate to support enterprise clients' public review presence and protect brand voice across major review platforms. The role operates within Yext’s brand visibility platform to help maintain client reputation and consistent customer experience.

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Required Skills

Review Management
Response Writing
Sentiment Analysis
Client Coordination
Template Writing
Time Management
Documentation
Platform Configuration
Customer Service
Communication

Qualifications

BA/BS Degree

About Yext

yext.com

Yext is a digital presence platform that helps multi-location brands manage and deliver accurate business information and content across search engines, maps, directories, and their own websites. Its core offerings include a Knowledge Graph, Listings management, Pages, Reviews, Search/Answers, and tools for content delivery, local listing sync, reputation management, and analytics. Yext centralizes structured business data, syncs it to partner networks, and surfaces AI-driven answers on site search and third-party platforms to boost discovery and customer engagement. Companies choose Yext for its integrations, global scale, developer-friendly APIs, and industry-focused solutions for marketing, support, commerce, and workplace needs.