Services Specialist
Yext(12 days ago)
About this role
The Services Specialist on Yext’s Assistance team supports customers by delivering platform configuration, content management, and optimization services to manage brands’ digital experiences on the Yext platform. The role acts as an extension of customer teams and contributes product feedback and best-practice guidance to improve outcomes and platform usage.
Required Skills
- Platform Configuration
- Content Management
- Data Analysis
- Excel
- Zendesk
- Quality Assurance
- Process Documentation
- Customer Communication
- Time Management
- Cross-Functional Collaboration
Qualifications
- BA/BS Degree
About Yext
yext.comYext is a digital presence platform that helps multi-location brands manage and deliver accurate business information and content across search engines, maps, directories, and their own websites. Its core offerings include a Knowledge Graph, Listings management, Pages, Reviews, Search/Answers, and tools for content delivery, local listing sync, reputation management, and analytics. Yext centralizes structured business data, syncs it to partner networks, and surfaces AI-driven answers on site search and third-party platforms to boost discovery and customer engagement. Companies choose Yext for its integrations, global scale, developer-friendly APIs, and industry-focused solutions for marketing, support, commerce, and workplace needs.