Independence American Insurance Company

Managed Services Provider Operations Lead

Independence American Insurance Company

2 months ago
Chicago, IL
Hybrid
Full Time
Senior
0 applicants
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Independence American Insurance Company
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About this role

The Managed Service Provider, Operations Lead at Independence Pet Holdings is responsible for overseeing strategic governance of third-party managed service providers that deliver infrastructure and business application services across the organization. The role ensures partner performance aligns with contractual obligations, service level agreements, and financial commitments to support the company’s multi-brand pet health operations. This is a hands-on leadership position working with global, distributed teams to maintain operational standards and vendor relationships.

Skills

Qualifications

BS in Information TechnologyMaster's PreferredITILAgileLean Six Sigma
Independence American Insurance Company

About Independence American Insurance Company

independenceamerican.com

Independence American is a pet insurance underwriter that offers policies with pre-existing condition coverage after 12 months.

About Independence American Insurance Company

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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