Manager, Account Management Associates
Navan(1 month ago)
About this role
The Head of Account Management Associates (EMEA) leads the AMA team supporting Travel & Expense Account Managers and programme administrators across key EMEA markets. The role focuses on building a high-performing feeder team, partnering cross-functionally to scale operations, and developing talent into revenue-carrying Account Manager roles. It reports to the Director of Account Management and is measured on customer experience, operational KPIs, efficiency, and promotion outcomes.
Required Skills
- Team Leadership
- Coaching
- Account Management
- Customer Support
- Process Improvement
- Automation
- Data Analysis
- Project Management
- Communication
- Training
+2 more
Qualifications
- Bachelor's Degree
- Master's Degree (Preferred)
About Navan
navan.comNavan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.
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