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Manager, Account Management Team at Lumivero - ApplyBlast

Manager, Account Management Team

Lumivero

14 hours ago

2.9 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

Lumivero is seeking a Manager of Account Management to lead the Account Management function within the Experiential Learning Cloud Student Success team. This player-coach role involves leading the team, managing a strategic book of customer accounts, and achieving individual and team targets for renewals, migrations, conversions, and expansions. The position requires regular overlap with ANZ business hours and collaboration across multiple departments to ensure successful customer outcomes.

Responsibilities

Lead and coach the Account Management team to achieve renewal and expansion targets
Manage a strategic portfolio of customer accounts and drive migration and conversion initiatives
Partner with cross-functional teams to resolve escalations and optimize territory performance

Skills

About Lumivero

lumivero.com

Headquarters

Denver, Colorado, United States

Company Size

201-500 employees

Founded

1995

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Lumivero is a software company that provides data analysis and management solutions for research, education, and enterprise. Its offerings cover qualitative and quantitative research, mixed-methods analysis, experiential learning, and AI-assisted analytics, including tools for transcription, language processing, and rich data visualization. Lumivero serves customers across industries such as higher education, healthcare, government, and manufacturing, with software suites like NVivo and related research and analytics tools.