Account manager
Concentric(1 year ago)
About this role
An Account Manager based in Yokohama, Japan oversees complex client accounts and maintains strong, long-term relationships with client customers. The role focuses on managing existing customer relationships end-to-end to drive retention and growth through renewals, expansions, and service conversions. This is a full-time position requiring both English and Japanese.
Required Skills
- Account Management
- Customer Success
- Renewals
- Upselling
- Cross-Selling
- Contract Negotiation
- Territory Management
- Pipeline Management
- Client Relations
- Issue Resolution
+4 more
About Concentric
concentrix.comConcentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.
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