Manager, Account Management
Pathward, N.A. (4 days ago)
About this role
The Leader of Account Management is a partner-facing senior manager within Customer Success responsible for leading the account management team and strengthening partner relationships. The role focuses on operationalizing partner interactions, creating scalable policies and procedures, and coordinating cross-functional efforts to drive partner satisfaction. This position partners with senior partner leadership and guides team development and performance to meet organizational goals.
Required Skills
- Leadership
- Relationship Management
- Change Management
- Communication
- Collaboration
- Metrics
- Process Improvement
- Escalation Management
- Regulatory Knowledge
- Coaching
Qualifications
- Bachelor's Degree
About Pathward, N.A.
pathward.comPathward is a U.S.-based financial services company focused on powering financial inclusion and helping people and businesses advance their financial journeys. It provides banking and payments solutions—including deposit accounts, card programs, and banking‑as‑a‑service/partner integrations—that enable fintechs, merchants, and enterprises to embed financial products. The company emphasizes accessibility, partnership, and technology-driven services to expand access to affordable, practical financial tools.
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