Senior Strategic Account Manager – Partnerships
Housecall Pro(1 month ago)
About this role
The Lead, Franchise Account Management at Housecall Pro acts as a trusted advisor and strategic partner to franchise clients, owning a portfolio of high-value relationships to drive long-term success, retention, and expansion. The role mentors junior team members, helps establish scalable playbooks, and collaborates cross-functionally with Sales, Product, and Support to align on franchise goals. Success is measured by partner satisfaction, account growth, and impact on team performance.
Required Skills
- Account Management
- Relationship Building
- Account Growth
- Collaboration
- Business Reviews
- Playbook Development
- Renewal Management
- Data Analysis
- Mentoring
- CRM Tools
+3 more
Qualifications
- Bachelor's Degree
About Housecall Pro
housecallpro.comHousecall Pro is an all-in-one business management platform for home service companies (e.g., HVAC, plumbing, electrical, cleaning). It provides scheduling and dispatch, mobile field tools, online booking, estimates, invoicing and payment processing, customer management, automations, and reporting to streamline operations. The platform integrates with common payment and marketing tools and is used by over 200,000 field service professionals. Housecall Pro positions itself as a top-rated solution focused on helping small and mid-size service businesses run and grow more efficiently.
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