BMO
The Manager - AI Operations leads the monitoring, optimization, and operational governance of AI-enabled capabilities within BMO's Virtual Connect contact centre. This role partners with product, technology, analytics, and risk teams to ensure AI solutions deliver measurable business value and meet enterprise standards. The position involves supporting strategic initiatives, managing operational risk, and providing insights to improve effectiveness.
BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BMO.
BMO to sell 138 U.S. branches to First-Citizens Bank, then open 150 more, mainly in California
Oct 16, 2025