Manager, Client Leadership (India)
Firework
About this role
A Senior Customer Success professional at Firework who will manage and grow enterprise customers across the India market, partnering with brands and retailers that use Firework’s AI-powered video commerce platform. The role sits within a high-growth, cross-functional environment and focuses on building long-term, strategic customer relationships and driving account expansion.
Skills
Qualifications
About Firework
firework.comFirework is an AI-powered video commerce platform that helps brands transform online and in-store shopping by delivering interactive, shoppable video experiences. Its product suite includes shoppable video, video showrooms, 1:1 video chat, and an AI video sales assistant to boost engagement, personalization, and conversions. Firework integrates with e‑commerce and retail workflows to enable livestreaming, “shoppertainment,” and immersive digital storefronts for retailers and consumer brands. Founded in 2017 and based in San Mateo, CA, the company has raised significant funding (including a $150M round led by SoftBank) and works with major retailers and brands.
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About Firework
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Firework.
Salary
$133k – $178k
per year