Manager, Client Management Operations

Orchestra(1 month ago)

HybridFull TimeManager$75,000 - $90,000Client Management

About this role

The Manager, Client Management Operations at Orchestra supports execution of the firm’s core client management initiatives and serves as a key execution partner to senior leadership. The role focuses on scaling client management by ensuring systems, trainings, and processes that support client retention and growth are executed consistently and effectively. This is a hybrid position based in New York, NY or Washington, D.C.

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Required Skills

Stakeholder Management
Project Management
Cross-Functional Coordination
Change Management
Process Improvement
Executive Support
Prioritization
Event Planning
Client Retention
Training Management

+2 more

About Orchestra

orchestraco.com

Orchestra is a communications firm focused on guiding organizations through the new media landscape. It operates as a network of independent experts united by storytelling and strategic thinking, delivering flexible, specialist support for complex communication challenges. Orchestra assembles tailored teams and programs across media, digital and stakeholder engagement to shape narrative, build awareness, and protect reputations.