Vice President of Operations & CRM

Orchestra(11 days ago)

HybridFull TimeExecutive$130,000 - $150,000Operations

About this role

The Vice President of Operations & CRM at Orchestra leads the firm’s operations projects and serves as the central administrator for the CRM platform to support growth, pipeline management, and client operations. The role partners with cross-functional teams to translate business strategy into scalable workflows, ensure data integrity, and deliver actionable reporting and insights. This position balances strategic process improvements with hands-on CRM platform management and user enablement.

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Required Skills

HubSpot
CRM Administration
Data Governance
Reporting
Process Design
Automation
Change Management
Project Management
Vendor Management
Training

+4 more

About Orchestra

orchestraco.com

Orchestra is a communications firm focused on guiding organizations through the new media landscape. It operates as a network of independent experts united by storytelling and strategic thinking, delivering flexible, specialist support for complex communication challenges. Orchestra assembles tailored teams and programs across media, digital and stakeholder engagement to shape narrative, build awareness, and protect reputations.