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© All Rights Reserved. ApplyBlast.com
Smith.ai
The Manager, Client Success role at Smith.ai is responsible for driving client retention and expansion by owning a segment of the client book and leading a dedicated team. This position involves personally managing high-value client relationships, building scalable processes, and collaborating with cross-functional leaders to ensure a seamless client journey. The role focuses on improving client health, reducing churn, and fostering long-term business success through strategic account management and team development.
Headquarters
Los Altos, California, United States
Company Size
51-200 employees
Founded
2015
Smith.ai provides 24/7 AI-first receptionists and live North America–based agents that handle call answering, lead intake, appointment scheduling, and front-office communication. Their hybrid AI + human approach is built to capture and convert more leads for small businesses and professional practices. Founded in 2015, Smith.ai emphasizes fast setup (minutes) and scalable front‑office automation to improve client intake and scheduling.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smith.ai.