Manager, Customer Content Services

Cision(8 days ago)

Albuquerque, New Mexico, United StatesOnsiteFull TimeMedior$60,000 - $80,000Customer Services

About this role

The Manager of Customer Content Services at Cision oversees a high-performance team responsible for distributing releases and maintaining quality standards across client accounts. The role focuses on customer service, team development, and ensuring efficient content operations.

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Required Skills

Customer Service
Content Operations
Leadership
Troubleshooting
Quality Metrics
Client Management
Workflow Prioritization
PR Newswire
Communication
Team Development

About Cision

cision.com

Cision is a global, cloud-based communications platform that provides AI-powered media monitoring, media list building, press release distribution, influencer identification, and PR measurement for public relations and communications teams. Its products combine media monitoring across earned, owned and social channels with analytics and reporting to help organizations target, engage and measure the impact of their communications. Agencies and in-house PR teams use Cision to manage media relations, distribute content at scale, surface insights, and demonstrate campaign ROI.

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