Manager Customer Experience Accreditations
Airports Council International
About this role
A Manager, CX Accreditations supports ACI World's mission by verifying assessments, ensuring compliance, and improving customer experience practices for airports. The role involves verification, program support, and contributing to the credibility and evolution of the CX accreditation program.
Skills
Qualifications
About Airports Council International
airportscouncil.orgAirports Council International – North America (ACI-NA) is the regional affiliate of the global Airports Council International, representing major commercial airports across the United States, Canada, and Mexico. It advocates for safe, secure, and efficient air travel while advancing airport infrastructure, environmental stewardship, and passenger experience. The organization provides industry data, benchmarking, training, conferences, and policy guidance to airport operators, developers, and policymakers, plus opportunities for collaboration and best-practice sharing. As part of the global ACI network, ACI-NA connects North American airports to international standards, research, and advocacy on aviation policy.
About Airports Council International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Airports Council International.
Salary
$80k – $100k
per year
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