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© All Rights Reserved. ApplyBlast.com
vectorsolutions
The Manager, Customer Experience Operations is a senior individual contributor responsible for owning the operational design, processes, and systems that drive the customer lifecycle from onboarding to retention. This role leverages AI and automation to streamline workflows, administers the CX platform stack including Salesforce, and builds operational reporting to enable data-driven decisions. The position requires cross-functional leadership and mentorship to support Customer Success, Services, and Renewals teams in delivering measurable business outcomes.
Headquarters
Tampa, Florida, United States
Company Size
501-1000 employees
Founded
1999
Vector Solutions is a technology company that provides software, training, and compliance solutions for organizations in education, public safety, healthcare, and industrial sectors. Its products help customers manage learning, credentialing, risk, workforce readiness, and operational compliance through cloud-based platforms and digital content. The company operates in the education technology and workforce/compliance software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vectorsolutions.