FWD.us
The Manager Customer Experience will support the CX Director in defining and implementing customer experience strategy across FWD Vietnam, focusing on journey design, measurement and customer communications. The role centers on driving a customer-centric mindset and coordinating cross-functional stakeholders to improve customer outcomes and experience metrics.
FWD.us is a U.S. advocacy organization focused on fixing the nation’s immigration and criminal justice systems. It works with policymakers, business leaders, advocates, and affected communities to drive policy change through research, campaigns, and lobbying. FWD.us pushes for reforms such as pathways to legal status, deportation relief, sentencing reform, and alternatives to incarceration to expand opportunity and protect civil rights. The group mobilizes a coalition of civic and business voices to shift public opinion and advance legislative solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FWD.us.
FWD.us didn’t post a salary, so this is our estimate from similar listings.
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