Manager, Customer Experience
Away
About this role
Away is seeking a Manager, Customer Experience to lead and develop the global customer support team, oversee operational strategy, and enhance customer satisfaction through data analysis and process optimization. The role involves managing both internal teams and offshore BPO partners to deliver a seamless service experience.
Skills
About Away
www.awaytravel.comAway Travel is an innovative travel company that specializes in personalized travel experiences tailored to individual preferences and needs. Utilizing advanced technology and a commitment to customer satisfaction, Away Travel offers a comprehensive platform where users can easily plan, book, and manage their trips, ensuring a seamless travel experience. The company focuses on creating unique itineraries that reflect their clients' desires, thereby elevating the travel experience beyond mere logistics. With a dedication to quality and a user-friendly interface, Away Travel aims to transform the way people explore the world.
Recent company news
24/7 Wall St.2 Top Growth Stocks to Buy, And 1 to Sell Right Away
7 hours ago
MovieguideWe All Should Follow This Tech Leader’s Screentime Rule for His Children
4 hours ago
The Globe and MailBigBear.ai Shares Tumble. Should Investors Buy the Dip or Stay Away?
7 hours ago
GScene"They’re trying to use the law to take away our visibility.” Queer Scout hits back as Scouting America launches lawsuit
10 hours ago
CNBCDefense tech companies are dropping Claude after Pentagon's Anthropic blacklist
1 day ago
About Away
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Away.
Salary
$85k – $105k
per year
More jobs at Away
Similar Jobs
Senior Manager, Customer Experience
HelloFresh
AVP, Customer Experience Transformation
Unum
Assistant Director Customer Experience
Federal Home Loan Bank of Chicago
Senior Director, Customer Experience
T-Mobile
Omnichannel & Customer Experience (CX) Architect
BlackStone eIT
Head of Customer Experience & Support
Aspora