Away
Away is seeking a Manager, Customer Experience to lead and develop the global customer support team, oversee operational strategy, and enhance customer satisfaction through data analysis and process optimization. The role involves managing both internal teams and offshore BPO partners to deliver a seamless service experience.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2015
Away is a travel brand best known for luggage, bags, and travel accessories designed to make travel more seamless.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Away.
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