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© All Rights Reserved. ApplyBlast.com
Odellhvac
The National Customer Experience Manager will develop and implement a consistent customer‑experience model across O'Dell HVAC Group’s branches in Canada, improving processes, service standards, and technology integration. The role involves coordinating cross‑departmental teams, managing escalations, and leveraging tools like Zendesk, NetSuite, and Shopify to enhance service performance.
O'Dell HVAC Group is an Ontario-based HVAC contractor specializing in heating, ventilation and air conditioning services for commercial and residential properties. They design, install and integrate energy‑efficient systems—particularly VRF (variable refrigerant flow) solutions—aimed at maximizing comfort and reducing energy costs. The company also offers ongoing maintenance, repairs and project management through experienced HVAC technicians to keep systems performing reliably. Clients rely on O'Dell for turnkey installations, retrofits and efficiency-focused upgrades tailored to local building needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Odellhvac.
11% above the average for this role