PatientFi
The Manager, Customer Experience leads the highest rated customer service team in lending at PatientFi, overseeing day-to-day operations, handling escalated inquiries, and driving continuous improvement. This hybrid role in Irvine, CA includes coaching staff, managing performance metrics, and overseeing the AI ecosystem for customer support.
Headquarters
Irvine, California, United States
Company Size
51-200 employees
Founded
2017
The Friendly Way to Pay. PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can ...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PatientFi.
5% below the average for this role