Onboarding Manager - Automotive

Podium(12 days ago)

Lehi, UtahOnsiteFull TimeJunior$95,410 - $126,815 (estimated)Customer Success

About this role

The Onboarding Manager at Podium is a customer-facing role focused on ensuring new customers successfully adopt Podium’s AI agent platform and realize value quickly. This position supports Podium’s mission of deploying AI employees to local businesses and helps create a smooth onboarding experience that enables long-term customer success and growth.

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Required Skills

Customer Onboarding
Product Knowledge
Integration Management
Account Management
Training Delivery
Escalation Management
Data Analysis
Problem Solving
Communication
Project Management

+1 more

Qualifications

Bachelor's Degree in Business or Related Field

About Podium

podium.com

Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.