Senior Onboarding Technical Consultant, ENT
Toast(29 days ago)
About this role
The Enterprise Onboarding Technical Consultant is a subject-matter expert focused on Toast’s product suite for regional mid-market and enterprise customers. This role serves as a trusted technical authority during the onboarding lifecycle, working cross-functionally to ensure customers successfully adopt and scale Toast solutions. The position emphasizes technical guidance, process improvement, and supporting a seamless customer journey from sales handoff to regional services.
Required Skills
- Networking
- Hardware Setup
- Restaurant Operations
- Troubleshooting
- Issue Resolution
- POS Modules
- Integration Configuration
- Implementations
- Escalation Management
- Root Cause Analysis
+5 more
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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