Razorpay Software Private Limited
The Manager – Customer Success Partner owns a portfolio of premium merchants and serves as the single point of accountability for their success on the Razorpay platform. This high‑visibility role blends relationship management with operational excellence, focusing on merchant retention, NPS improvement, and proactive engagement across executive and product teams.
Razorpay is a global fintech and payments platform that provides payment infrastructure for businesses in India and the US, supporting cards, ACH Direct Debit, digital wallets, UPI, netbanking, and cross-border payment methods. Its product suite includes a payment gateway, payment links and pages, subscriptions, invoicing, payouts, corporate banking (RazorpayX), and working-capital solutions. Razorpay emphasizes developer-friendly APIs, smart routing, fraud prevention, and PCI-DSS compliance, serving merchants from startups to large enterprises.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Razorpay Software Private Limited.
Razorpay Software Private Limited didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role
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