Manager, Customer Success (Seattle)

LogicGate

2 days ago

3.4 on Glassdoor

Seattle, WA

Hybrid

Full Time

Manager

1 applicant

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About this role

A Manager, Customer Success at LogicGate leads and scales the Customer Success Management team, focusing on mid-market and international account health, retention, and growth. The role involves cross-functional collaboration with Sales, Marketing, and Product teams to ensure customer success with Risk Cloud.

Skills

Qualifications

5+ years in Customer Success within the SaaS industry2 years in a formal leadership or team-lead capacityPrevious experience in GRC, Cybersecurity, or a similarly complex technical domainExperience managing or working with international accounts (EMEA/APAC)Proficiency in CS tools (e.g., Planhat) and Salesforce

About LogicGate

logicgate.com

LogicGate is a software company that delivers Governance, Risk, and Compliance (GRC) solutions through its configurable Risk Cloud platform. The platform helps organizations automate risk and compliance workflows—covering enterprise risk, third‑party/vendor risk, policy and compliance, internal audit, and IT risk—while providing dashboards, reporting, and integrations. Customers use LogicGate to streamline processes, reduce operational and compliance risk, and gain faster time‑to‑value through a flexible, no‑code/low‑code approach and prebuilt frameworks.