Manager, Customer Success
StraighterLine
About this role
The Manager of Customer Success at StraighterLine will build and lead a new customer success organization focused on early childhood educators, programs, and partners. This role is responsible for designing and implementing the overall customer experience strategy and operational framework. As part of the division’s leadership team, the manager will help shape departmental structure and long-term customer success practices. The position is mission-driven, supporting professional development and credentialing outcomes in the early childhood market.
Skills
About StraighterLine
straighterline.comStraighterLine is an online education provider that offers low‑cost, self‑paced college courses designed for transferable college credit. Its catalog focuses on general education and core courses that are accepted by a network of partner colleges and universities, helping learners accelerate degree progress and reduce tuition costs. StraighterLine combines online instruction, assessments, and student support to make credit‑earning flexible and affordable for adult learners, working students, and military service members.
Recent company news
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Oct 1, 2020
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Mar 15, 2022
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Sep 27, 2022
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About StraighterLine
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for StraighterLine.
Salary
$65k – $88k
per year