Manager, Customer Success

The Manager of Customer Success at StraighterLine will build and lead a new customer success organization focused on early childhood educators, programs, and partners. This role is responsible for designing and implementing the overall customer experience strategy and operational framework. As part of the division’s leadership team, the manager will help shape departmental structure and long-term customer success practices. The position is mission-driven, supporting professional development and credentialing outcomes in the early childhood market.