Manager, Customer Success

Pearl Health(1 month ago)

HybridFull TimeManager$108,564 - $142,003 (estimated)Customer Success

About this role

As a Manager of Customer Success at Pearl Health, you will guide primary care providers through the transition to value-based care, ensuring they have the necessary tools, strategies, and relationships to enhance patient outcomes. The role involves managing the entire customer journey, leading strategic engagements, driving technology integration, and analyzing performance data to optimize provider success. You'll collaborate closely with internal teams to secure renewals and expansion while developing compelling narratives to showcase Pearl's value to clients.

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Required Skills

Customer Journey Management
Strategic Partnerships
Product Adoption
Performance Analysis
Cross-Functional Collaboration
Relationship Building
Presentation Skills
Problem Solving
Data Analysis
CRM Proficiency

+5 more

Qualifications

Bachelor's degree or equivalent professional experience
3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management

About Pearl Health

pearlhealth.com

Pearl Health is a healthcare technology company focused on transforming the delivery of care through value-based models. By leveraging advanced AI technologies, Pearl Health helps healthcare providers orchestrate care journeys, automate workflows, and optimize their performance and financial stability. The company empowers health systems and physician networks to enhance patient outcomes while aligning economic incentives, ultimately driving sustainable growth in the evolving Medicare landscape. Pearl Health is dedicated to improving health outcomes through innovative, technology-driven solutions that benefit both providers and patients alike.