Sr. Customer Success Specialist

Saviynt(13 days ago)

HybridFull TimeManager$125,091 - $163,263 (estimated)Customer Success

About this role

The Customer Success Manager I at Saviynt manages customer loyalty and adoption of Saviynt’s identity platform, aligning engagements to customers’ business objectives. The role focuses on driving value-based outcomes through customer categorization, adoption recommendations, metrics analysis, and routine health checks to ensure retention and expansion. Success is measured by customer satisfaction, renewals, and expansion of Saviynt’s business.

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Required Skills

Customer Success
Account Management
SaaS
IAM
Cloud Architecture
Technical Communication
Renewal Management
Stakeholder Management
Metrics Analysis
Process Improvement

+2 more

Qualifications

Bachelor's Degree

About Saviynt

saviynt.com

Saviynt is a leading cloud-native identity security and governance platform that helps organizations embrace Zero Trust by securing sensitive and privileged access and maintaining continuous compliance. Its product suite covers identity governance and administration (IGA), privileged access management (PAM), cloud entitlement management, application and data access governance, and analytics-driven automation. Enterprises use Saviynt to enforce least-privilege access, automate access reviews and remediation, and reduce identity-related risk across cloud, hybrid, and SaaS environments. The platform emphasizes scalable cloud architecture, pre-built connectors, and integration with existing IAM and security stacks to accelerate deployments and compliance.